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FAQs

Frequently Asked Questions

Planning group travel comes with questions—so we’ve made it easy to find answers. Explore our most common questions below or contact us directly if you need help planning your trip.

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Booking & Reservations

We recommend booking at least 2–4 weeks in advance to ensure vehicle availability, especially during peak seasons like spring field trips and sports tournaments.

Yes, you can modify your reservation details such as departure time, destination, or passenger count. Please contact us as early as possible—changes are subject to availability.

You’ll need your travel dates, pick-up/drop-off locations, number of passengers, type of group, and any special accommodations (e.g., luggage, ADA-accessibility, multiple stops).

Pricing & Payment

Our rates depend on mileage, hours, duration of the trip, group size, and type of bus selected. We offer competitive pricing with no hidden fees.

Yes, a deposit is required to secure your booking. The remaining balance is typically due 7 days prior to departure unless other terms have been arranged.

We accept major credit cards, ACH transfers, checks from approved organizations, and payment via purchase orders for schools and government agencies.

Vehicles & Amenities

Our fleet includes full-size charter buses, minibuses, school buses, and ADA-accessible options. We match your group’s needs with the most comfortable vehicle.

Yes, all our buses are equipped with air conditioning and heating to ensure a comfortable ride in any weather.

Wi-Fi and power outlets are available on most full-size charter buses upon request. Be sure to confirm availability when booking.

Drivers & Safety

Absolutely. All drivers are professionally licensed, background-checked, and trained in commercial driving, customer service, and safety procedures.

Our vehicles are regularly inspected and maintained to meet DOT standards. Drivers follow strict safety protocols and rest regulations for long-distance travel.

Yes, your driver will stay nearby unless directed otherwise. They’ll coordinate directly with your group leader for pick-up and drop-off timing.

Group Types & Use Cases

Yes! We provide safe, clean, and punctual service for public, private, and charter schools across Florida for field trips, sports, academic competitions, and more.

We frequently work with athletic programs and provide extra storage space for equipment, coolers, and bags. Let us know what you need.

Yes. We offer private shuttles, airport transfers, and group transportation for corporate retreats, conferences, and employee events.

Absolutely. We regularly transport church groups, ministries, and nonprofits for retreats, volunteer outings, and events. Ask us about nonprofit billing.

Trip Logistics

Yes. We provide transportation throughout Florida and the southeastern U.S. For overnight trips, driver lodging must be arranged or included in your quote.

Yes, we’re happy to accommodate multi-stop itineraries. Please include all stops when requesting your quote to ensure proper scheduling.

Safety comes first. If weather or traffic impacts your trip, we’ll work with you to adjust timing and routes. Our dispatch team monitors all trips in real time.

Gratuity is appreciated but not required. If your driver provides excellent service, a tip of 10–15% is customary.

CONTACT

Still Have Questions?

Have a question about routes, pricing, or group options? Our support team is here to help you every step of the way. Whether you’re still planning or ready to book, we’ll walk you through the details and make sure your trip runs smoothly from start to finish.

Can’t find answer you’re looking for?

Chat with our friendly team

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